From 1 September 2022, performances return to full capacity in both the Main Theatre and the Studio.

You are welcome to wear a mask while in our theatre, but it is no longer a requirement.

Our ventilation system will continue to work at high capacity during performances.

• In the Main Theatre, it has been reconfigured so that the majority of the air used to heat or cool the auditorium is drawn directly as fresh air from outside.
• In the Studio, it continuously removes stale air and replaces it with filtered fresh air drawn in from outside.
• Please note that both theatres may feel a little cooler in the winter as a result of this change.

We will also continue to provide hand sanitiser stations in the foyer and cashless payments for tickets, programmes, drinks and ice creams. The only exception is biscuits, which are below the limit of our provider, unless purchased with a hot drink.

An important note about our policy on refunds for tickets following a positive COVID-19 test:

From 1 April 2022, we offer a credit rather than a refund for Company of Ten productions if a customer receives a positive COVID-19 test result, or has symptoms which may be COVID-19.

Please do not  attend the theatre if you have tested positive, or have symptoms. You should contact the Box Office in writing on boxoffice@abbeytheatre.org.uk to request credit for a future performance.

This remains in line with the See It Safely policy and aims to protect our audiences, while at the same time ensuring the financial resilience of our theatre as we emerge from the pandemic.

Please note that if you have booked tickets for performances and events presented by visiting companies or individuals, the Abbey Theatre acts as agents for these bookings. The decision on offering a refund or credit remains with the visiting company or individual. Please email the Theatre Manager on manager@abbeytheatre.org.uk to check with the company or individual concerned.