From 1 September 2022, performances return to full capacity in both the Main Theatre and the Studio.

You are welcome to wear a mask while in our theatre, but it is no longer a requirement.

Our ventilation system will continue to work at high capacity during performances.

• In the Main Theatre, it has been reconfigured so that the majority of the air used to heat or cool the auditorium is drawn directly as fresh air from outside.
• In the Studio, it continuously removes stale air and replaces it with filtered fresh air drawn in from outside.
• Please note that both theatres may feel a little cooler in the winter as a result of this change.

We will also continue to provide hand sanitiser stations in the foyer and cashless payments for tickets, programmes, drinks and ice creams. The only exception is biscuits, which are below the limit of our provider, unless purchased with a hot drink.

An important note about our policy on refunds for tickets following a positive COVID-19 test:

From 1 April 2022, we no longer offer refunds for Company of Ten productions if a customer receives a positive COVID-19 test result. Instead, we may be able to offer a credit for future productions. Proof may be required to obtain a credit.

You should contact the Box Office in writing on boxoffice@abbeytheatre.org.uk to request a credit. Box office operators are not able to offer this on the phone, and you cannot process a credit request online.

Please note that if you have booked tickets for performances and events presented by visiting companies or individuals, the Abbey Theatre acts as agents for these bookings. The decision on offering a refund or credit remains with the visiting company or individual. Please email the Theatre Manager on manager@abbeytheatre.org.uk to check with the company or individual concerned.