When you arrive

Our procedures have changed to comply with current government guidelines.

On arrival, we ask all audience members to please:

• Put on a face covering before entering the building, unless exempt.
• Allow the first steward to take your temperature.
• Scan the NHS QR code – each person in the party, not just the lead booker. This is a new requirement for entertainment venues.
• Use hand sanitiser.
• Check in with the House Manager giving the lead booker’s name.
• Provide mobile number or email address if unable to use NHS QR code.

Once in the building, the second steward will direct you to:

• Queue 1 to enter the auditorium directly.
• Queue 2 for the bar.  Please observe 2m social distancing and wait to be called forward. Drinks may only be consumed once you are seated.
• Queue 3 for the toilets.

At the entrance to the auditorium, the third steward will:

• Ask to see your e-tickets or ask for your seat numbers.
• Direct you to the best route to reach your seats, passing the fewest other audience members.

Please help us to reduce queueing at all times to assist with social distancing and to minimise delays.

Access

We’re happy to say that our theatre is accessible in terms of wheelchair access, hearing assistance and audio-described productions. To discover more, please click here.

Children

Whilst we welcome children to many of our shows, we can’t accept them into our auditoria all the time. Specific rules relating to the admission of children are as follows:

• Babes in arms (children under the age of 18 months) will not be admitted to any performance where the Abbey Theatre judges that crying could disturb audience members
• Babies may sit on your lap, but a ticket must be purchased for children of 18 months and over
• Children under five will not usually be admitted to any show other than family shows
• Children under 14 must be accompanied by an adult
• Any member of the audience (including children) will be required to leave if their behaviour is deemed to be disturbing other patrons

Parking

Parking in the car parks near the theatre is free after 6.30pm, and you don’t need a ticket. During the day you will need a ticket – although parking is free for the first two hours.