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If you are familiar with Zoom meetings, our live streams are similar except that your camera and microphone are permanently disabled so that you will not be seen or heard, either by us or the other attendees.
We will send you a confirmation email containing a joining link, usually just after 12 noon the day before the performance, unless you have booked after that time, in which case you should receive it at least an hour before the performance starts. Clicking on this link will take you to the Zoom start page and then, if you already have the free Zoom client installed on your PC or tablet, our live stream will start automatically.
Some email systems will block emails from Zoom and treat them as spam so it is a good idea to add no-reply/zoom.us to your email client’s safe senders list.
If you haven’t received your confirmation email by an hour before the start of the performance please check your email account’s spam folder or, if you are a Gmail user, look in the All Mail folder which you will find if you click More in the Gmail folder list.
If you don’t have the free Zoom client installed on your device, the Zoom start page contains a link which you can click to download it. Alternatively, to save time on the day and make sure that you don’t miss the start of the performance, you can download the Zoom client in advance. Click here to download the client for a Windows PC, or visit the Apple store or Google Play store and search for the Zoom Cloud Meetings app for your tablet or smartphone.
Our live stream is best viewed using the Zoom client and we strongly recommend you to use it. However, if you don’t wish to install the client, or are unable to, there is also a link on the Zoom start page for you to view the stream in your browser. Click on Join from your browser on the start page, enter your name when prompted and tick the Captcha box to confirm that you are not a robot. Our live stream will then start automatically after a few moments.
If you would like to watch on your TV the simplest option is to plug your PC or Mac into the HDMI socket on your TV using an HDMI cable. Alternatively many smart TVs or TV sticks allow you to ‘cast’ the stream from your smartphone or tablet to your TV. If you are not sure how to do this, try searching on the Internet for instructions. You should turn your smartphone or tablet to landscape orientation and if you are casting from an iPad or other tablet you might need to adjust the aspect ratio setting on your TV for best results. Unfortunately the number of possible combinations of smart TV and smartphone or tablet is too large for us to be able to provide you with detailed instructions.
Please note that our live stream will commence 15 minutes before the start of the performance and we advise you to join then so that you don’t miss anything. We will be showing pictures and playing music during this time so that you can adjust your devices’ brightness and volume.
The ticket you have purchased allows you to view the live stream from one device. If you are watching with others please consider making a donation to the Abbey Theatre here if you haven’t already done so. As you are no doubt aware, the theatre receives no government or local authority subsidy. We rely entirely on our audiences and supporters to keep us going, especially during these difficult times.
We look forward to you joining our live stream and hope that you enjoy the show.